Truist Confidence Account

What it is

Truist's checkless account is meant for people who may not qualify for a standard checking account. It costs $5 a month, with four easy waivers (including $500 in deposits or 10 qualifying transactions), and takes $25 to open. There are no overdraft, NSF or returned-item fees, and starting October 2026 Truist reviews accounts after a year for a possible upgrade.^3,4

Truist's account overview describes it as a checkless product for retail clients who may not be eligible to open a standard checking account.³

Does Truist use ChexSystems?

Truist's account terms say it may pull consumer reports when you apply. Those can include banking-history reports like ChexSystems. Truist's Bank Services Agreement says that, as part of qualifying and maintaining depositors, you authorize Truist to obtain information from credit reporting agencies, Early Warning Services or similar agencies as it deems necessary, for internal use. ChexSystems isn't named in the text we read.¹

Early Warning Services: may check. The Bank Services Agreement names Early Warning Services, LLC among the sources Truist may obtain information from when qualifying and maintaining depositors.¹

Fees and overdraft

Monthly fee

$5 a month. Waived in any statement cycle with $500 or more in total deposits, 10 or more qualifying transactions (ATM, debit card and Zelle payments that post; bank fees don't count), a primary owner who is a student (until the anticipated graduation date), or a primary owner under 25 or 62 and older.^3,4

Minimum to open

$25

Overdraft

Truist doesn't charge overdraft, insufficient-funds or returned-deposited-item fees on this account. Transactions over the balance are typically declined or returned; the only overdraft protection is a free transfer from a linked Truist Confidence Savings account. The balance can still go negative in limited cases, such as a tip added after a card payment is approved.

ATMs

No fee at Truist ATMs; $2.50 per withdrawal and $1 per balance inquiry at non-Truist ATMs in the U.S.; $5 per transaction plus a 3% assessment at non-Truist international ATMs; other ATM owners may add fees.

Who can open it

Truist says you can apply online. The pages we read don't say which states are eligible.

Deposit insurance: Truist Bank, Member FDIC

Moving up: Beginning October 2026, Truist reviews Confidence accounts after one year for a possible upgrade, based on factors such as account status, tenure, activity and overdraft activity. Eligibility is at Truist's discretion and eligible clients are notified by email.

If you've been denied before

• If a bank or credit union turns you down because of a checking account report, it must send you an "adverse action" notice with the name and contact information of the reporting company it used.^6,7
• By law, you can get a free copy of your checking account report once every 12 months, and you are also entitled to a free copy if a bank turns you down because of it.^8,9
• If your checking account report has an error, you have the right to dispute it with the reporting company and with the bank or credit union that supplied the information. Under the FCRA, companies must investigate disputes free of charge.^8,9,10
• The Office of the Comptroller of the Currency (OCC) says negative information generally stays on ChexSystems and Early Warning Services reports for five years.¹¹

ChexSystems, explained